Total Quality Management

Our commitment to tracking and trending of quality data as part of our TQM program was a company hallmark long before the practice became more common. Patient safety and quality have always been our guiding concern. Somnia’s Total Quality Management (TQM) program is designed to produce the highest quality of anesthesia care to patients in accordance with accreditation standards and Somnia has been accredited by AAAHC for over 14 years. Our TQM program employs a five-tier approach utilizing data from key sources to provide evidence-based patient care. This program provides us with a full complement of data, satisfaction surveys and in-depth reviews of key clincial quality indicators.

Somnia's TQM program includes the following five components:

1.     Clinical Quality Indicators

2.       Satisfaction Surveys

a.       Patient Satisfaction Survey

b.       Surgeon Satisfaction Survey

c.       Anesthesia Clinician Satisfaction Survey

d.       Nursing Satisfaction Survey

e.       Administrative Satisfaction Survey

3.       Peer Review

4.       Benchmarking

5.       Evidenced-Based Care

Our pledge to combine clinical excellence with superior management is demonstarted through our deep administrative capabilities and unmatched infrastructure, underscored by our expertise in all areas of anesthesia including leadership, recruiting, revenue cycle management, payor contracting, and quality assurance.